Cost Analysis of the Army Career and Alumni Program's (ACAP) Transition Assistance Office (TAO) Services.

Abstract

The objective of the study was to assess the effects on operational costs and program efficiency and effectiveness of outsourcing the Army Career and Alumni Program (ACAP) transition assistance services and consolidating them with job assistance services. Semi-structured interviews were conducted with ACAP personnel at a sample of field offices to obtain information about the major transition and job assistance functions. Cost estimates of government- and contractor-provided services were also compared. The major finding was that the separate provision of transition and job assistance services is inefficient for the soldier, the unit, and ACAP. We concluded that outsourcing the transition assistance functions to a private contractor and consolidating them with the job assistance functions will reduce ACAP's operational costs and improve the efficiency of the program. The findings can be used by ACAP and other military decision makers to assess the feasibility of outsourcing and to assist in planning and implementing a privatization effort.

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Document Details

Document Type
Technical Report
Publication Date
Jan 01, 1997
Accession Number
ADA324585

Entities

People

  • Mary A. Statman
  • Monica A. Gribben
  • Paul F. Hogan
  • Timothy M. Dall

Organizations

  • Human Resources Research Organization

Tags

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  • Biomedical
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DTIC Thesaurus Topics

  • Administrative Personnel
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  • Commerce
  • Computers
  • Economic Analysis
  • Employment
  • Enlisted Personnel
  • Government Employees
  • Health Services
  • Management Personnel
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Readers

  • Computer Engineering
  • Life Cycle Cost Analysis
  • Military and Counterinsurgency Studies.