ISO 9000 - A Tool for the U.S. Army Corps of Engineers.

Abstract

In order for the U.S. Army Corps of Engineers (USACE) to remain competitive in its role as the nations engineer, it must scrub its processes, eliminate redundancies and improve its methods of producing consistent products across the organization. Quality improvement programs such as Total Quality Management (TQM) and the Army Performance Improvement Criteria (APIC) are steps in the right direction but they leave out the key first step of establishing and documenting the organizations baseline procedures. ISO 9000 is a tool that can fill this gap. This paper will review where USACE is today and how ISO 9000 can fit into the organizational structure to provide the needed baseline to ensure the delivery of quality products and satisfied customers for the future.

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Document Details

Document Type
Technical Report
Publication Date
Mar 24, 1997
Accession Number
ADA326476

Entities

People

  • James S. Weller

Organizations

  • United States Army War College

Tags

Communities of Interest

  • Materials and Manufacturing Processes

DTIC Thesaurus Topics

  • Army Corps Of Engineers
  • Department Of Defense
  • Electronic Mail
  • Engineering
  • Engineers
  • Governments
  • Local Governments
  • Logistics Management
  • Management Personnel
  • New York
  • Organizational Structure
  • Project Management
  • Public Administration
  • Standards
  • United States
  • Universities
  • War Colleges

Readers

  • Facility/Structural Engineering.
  • Organizational Process Management (OPM).