The Naval Postgraduate School Public Works Department Maintenance Request Process Analysis.

Abstract

This thesis analyzes the maintenance request process for the Public Works Department (PWD) at the Naval Postgraduate School (NPS). A flow chart of the maintenance process was developed through interviews with PWD personnel. The PWD's historical database files for FY94 to FY97 provided the data for the analysis. The process flow chart and the data analysis identified areas of inefficiencies and bottlenecks. Methods to relieve the bottlenecks and improve efficiency were identified. Performance metrics were also identified to help the PWD track performance and identify areas where further improvements could be made. This research found that the PWD can benefit most by improving labor scheduling, material requisitioning and its information technology management system. Additional benefits could materialize from improving the PWD's allocative efficiency (i.e. project priority system).

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Document Details

Document Type
Technical Report
Publication Date
Jun 01, 1997
Accession Number
ADA331735

Entities

People

  • Hui K. Pak
  • Robert J. Ware

Organizations

  • Naval Postgraduate School

Tags

Communities of Interest

  • C4I
  • Energy and Power Technologies
  • Human Systems

DTIC Thesaurus Topics

  • Business Administration
  • Commerce
  • Computer Programs
  • Contracts
  • Data Analysis
  • Databases
  • Efficiency
  • Engineering
  • Governments
  • Graphical User Interface
  • Information Systems
  • Maintenance
  • Maintenance Management
  • Management Personnel
  • Organizational Structure
  • Personnel Management
  • Scheduling (Production)

Readers

  • Economics
  • Life Cycle Cost Analysis
  • Logistics and Supply Chain Management.