Choosing Between Public and Private Providers of Depot Maintenance: A Proposed New Approach
Abstract
The process used by the Department of Defense to decide whether the public or private sector should perform depot-level maintenance has proven less than satisfactory. Both internal and external critics continue to call into question the comprehensiveness, consistency, and fairness of the process, as well as its effectiveness in mitigating performance risk. Additionally, historical rules of thumb have become suspect or controversial or both. We developed and recommend for use a new model of the repair sector selection (RSS) decision that incorporates needs of the end users of depot repair services (e.g., timeliness, low cost, and quality); characteristics of the two repair sectors such as adequate capability and capacity, scope and scale economy, and responsiveness that affect their ability to satisfy user needs; and factors that determine the characteristics of the repair sectors. We also developed a companion decision process as a means to apply the decision model fairly and consistently. To operate the process, we recommend the creation of an RSS decision support cadre reporting to the Defense Depot Maintenance Council.
Document Details
- Document Type
- Technical Report
- Publication Date
- Sep 01, 1997
- Accession Number
- ADA331795
Entities
People
- Andrew Timko
- Donald W. Hutcheson
- James A. Forbes
Organizations
- LMI