Past Performance in Supplier Certification Programs: A Study of Current Certification and Incentive Practices in Certified Supplier Programs.

Abstract

Since the mid l98Os both Government and private sector buying organizations have used certified supplier programs to improve the quality of their supplier base. Certified supplier programs improve a company's suppliers by requiring and recognizing excellent quality practices and by eliminating poor quality suppliers. This study examines current commercial and Government certified supplier programs, including the Army Contractor Performance Certification Program CP(2), in order to find successful certification techniques and recommend improvements to CP(2). Some of the better practices currently in use are: requiring a high level of past quality performance for certification, giving certified contractors more future business as an incentive for participation, and using ISO 9001 as the common standard for quality management processes. By adopting these techniques, the Army can improve CP(2) and make it an even more valuable program.

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Document Details

Document Type
Technical Report
Publication Date
Jun 01, 1997
Accession Number
ADA333461

Entities

People

  • Matthew H. Ambrose

Organizations

  • Naval Postgraduate School

Tags

Communities of Interest

  • Human Systems

DTIC Thesaurus Topics

  • Air Force
  • Army Procurement
  • California
  • Commerce
  • Contract Administration
  • Contractors
  • Contracts
  • Control Systems
  • Department Of Defense
  • Government Procurement
  • Governments
  • Law
  • Literature Surveys
  • Logistics
  • Procurement
  • Quality Control
  • Standards

Fields of Study

  • Computer science

Readers

  • Government Contracting/Procurement.
  • Organizational Process Management (OPM).