Public Works Department Metrics for Keflavik, Iceland
Abstract
The objectives of this report are as follows: (1) Develop SIPOC (Supplier-Input-Process-Output-Customer) diagrams for PWD Keflavik (2) Capture the existing measures and reporting techniques at PWD Keflavik. (3) Analyze the measures for viability. (4) Develop a list of viable metrics (Remove the measures that are unnecessary and add any that are necessary for PWD Keflavik.) (5) Develop a training plan for the PWD Keflavik workers in the data gathering and reporting of the metrics.
Document Details
- Document Type
- Technical Report
- Publication Date
- Aug 01, 1997
- Accession Number
- ADA339296
Entities
People
- Charles Witta
Organizations
- University of Texas at Austin