Controller Teamwork Evaluation and Assessment Methodology: A Scenario Calibration Study

Abstract

A low cost air traffic control (ATC) multi-sector training platform was developed to simulate radar-based air traffic control tasks. The purpose of the training device was to provide a vehicle for delivering ATC training on teamwork. However, before training could be delivered it was first necessary to develop training scenarios that would place participants under a specific amount of work. The results of the scenario calibration study reported in this paper suggest that the three scenarios can be viewed as representing low, medium, and high workload conditions based on the performance of 31 four-person teams. Statistically significant performance differences were observed across all three scenarios based on the percentage of aircraft that reached their destination within the allotted time, the amount of aircraft delay, the number of safety errors, and participants' perceptions of their workload.

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Document Details

Document Type
Technical Report
Publication Date
Oct 01, 1999
Accession Number
ADA370417

Entities

People

  • Dana M. Broach
  • Larry L. Bailey
  • Richard C. Thompson
  • Robert J. Enos

Organizations

  • Federal Aviation Administration

Tags

Communities of Interest

  • Air Platforms

DTIC Thesaurus Topics

  • Air Traffic
  • Air Traffic Control Systems
  • Air Traffic Controllers
  • Aircrafts
  • Calibration
  • Computers
  • Control Systems
  • Data Analysis
  • High Density
  • Human Behavior
  • Information Science
  • Operating Systems
  • Psychology
  • Simulations
  • Social Psychology
  • Training
  • Workload

Readers

  • Aviation Safety and Air Traffic Management
  • Military Training and Readiness Simulation
  • Team-Based Human-Centered Cognitive Task Decision Making and Information Performance.