Using Simulation Software to Improve Operational Efficiency at Region Nine Tricare's Breast Health Referral Center. (A Look at Examination Room Requirements and Staffing Issues).
Abstract
As the Military Health System implements managed care concepts throughout all military treatment facilities, administrators and providers are realizing that the care provided within military facilities must be equivalent to the civilian network in terms of quality, patient satisfaction, and cost-effectiveness. Consequently, Naval Medical Center San Diego opened a new Breast Health Center to offer comprehensive care for all region nine beneficiaries. A computer model of the clinic was built to help providers determine the optimal mix of space and providers. Twenty-seven model variations were built and the impact of each model on patient waiting time, examination room utilization, and provider utilization were reviewed by the clinic providers. From the created models, a combination of two or three staff members, six residents, and six examination rooms were selected.
Document Details
- Document Type
- Technical Report
- Publication Date
- Apr 01, 1998
- Accession Number
- ADA372284
Entities
People
- Karen P. Leahy
Organizations
- Academy of Health Sciences