Incorporating Utilization Management into the Aeromedical Evacuation Process at the 121st General Hospital, Seoul, Korea
Abstract
The aeromedical evacuation process is extremely complicated. It is the primary system used to refer and transport military patients and their attendants for medical care and involves many people and overlapping systems. At the 121st General Hospital in Seoul, Korea the aeromedical evacuation system is used routinely for the referral of patients for care that it is unable to provide. Many opportunities for improvement have been identified in the aeromedical evacuation process concerning costs, quality of care, and administrative procedures. This project takes a multidisciplinary approach to analyze the process and makes recommendations to improve it. The approach incorporates the elements of utilization management throughout the process. Qualitative tools such as flowcharts and a cause and effect diagram have been used to analyze the process along with extensive data collection from the patient administration and resource management divisions. This project shows how to incorporate utilization management into the process and serves as an example that can be used throughout the military health system. It also identifies specific metrics that can be used to evaluate and monitor the aeromedical evacuation process to ensure quality patient care is delivered in a cost conscious environment.
Document Details
- Document Type
- Technical Report
- Publication Date
- Apr 01, 1998
- Accession Number
- ADA372295
Entities
People
- David L. Carden
Organizations
- Academy of Health Sciences