Communications Assessment Pilot

Abstract

The Communications Assessment Pilot defined, developed, and tested a paper-based mechanism to provide near real-time feedback on communications within an organization. The manual mechanism developed is for change agents within an organization to monitor the effectiveness of communications across all levels and functions at the participating organization on an ongoing basis. The pilot determined the feasibility of developing an automated system that will allow managers to determine the effectiveness of selecting communication efforts. This monitoring allows for near real-time corrections in communication choices when effectiveness is being compromised. The intent is that this mechanism will become a permanent management tool for change agents and managers at the participating organizations. Developing and deploying a more automated version of this tool could be a follow-on project. The research for this project was conducted at WR-ALC and the Defense Reutilization and Marketing Service.

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Document Details

Document Type
Technical Report
Publication Date
Jun 01, 1999
Accession Number
ADA374232

Entities

People

  • Julia Gluesing
  • Ronald E. Kohler
  • Stanley M. Przybylinski

Tags

Communities of Interest

  • Biomedical
  • Human Systems
  • Weapons Technologies

DTIC Thesaurus Topics

  • Air Force
  • Business Administration
  • Commerce
  • Communication Systems
  • Computers
  • Control Systems
  • Data Analysis
  • Electronic Commerce
  • Electronic Mail
  • Information Systems
  • Internet
  • Management Personnel
  • Marketing
  • Network Protocols
  • Organizational Structure
  • Teamwork
  • Web Browsers

Readers

  • Defense Technology Research and Development.
  • Logistics and Supply Chain Management.
  • Systems Analysis and Design