Evaluation Policy Alternatives for the Reengineering of the Department of Defense Personal Property Shipment and Storage Program - A Stakeholder Approach

Abstract

The Military Traffic Management Command (MTMC) is currently reengineering the DOD Personal Property Shipment and Storage Program. DOD is conducting three pilot projects in support of this effort. Each pilot project represents a policy alternative for improving moving services for military families. The Deputy Under Secretary of Defense (Logistics) tasked United States Transportation Command (USTRANSCOM) to evaluate the personal property pilot programs as part of Management Reform Memorandum # 6. This thesis evaluates the policy alternatives for reengineering the DOD personal property program using a stakeholder approach. The study develops a model and establishes criteria for evaluating the three policy alternatives. Values are determined for the criteria by interviewing a sample of stakeholders from business, government, and customers. Policy alternatives are then analyzed from each stakeholder perspective. Finally, a policy alternative is identified that best satisfies the criteria for each stakeholder as well as the aggregate of stakeholders.

Open PDF

Document Details

Document Type
Technical Report
Publication Date
Dec 01, 1999
Accession Number
ADA374443

Entities

People

  • Michael D. Lepson

Organizations

  • Naval Postgraduate School

Tags

Communities of Interest

  • Human Systems

DTIC Thesaurus Topics

  • Business Administration
  • Commerce
  • Data Analysis
  • Department Of Defense
  • Families (Human)
  • Governments
  • Literature Surveys
  • Logistics
  • Management Personnel
  • Military Families
  • Military Organizations
  • National Security
  • Organizational Structure
  • Public Policy
  • Transportation
  • United States
  • United States Transportation Command

Readers

  • Aerospace logistics and air mobility.
  • Defense Financial Management and Audit.
  • Systems Analysis and Design