Strategic Sourcing Measuring and Managing Performance
Abstract
This documented briefing discusses the use of performance metrics in outsourcing by innovative commercial customers and providers of facility management services. It is part of a series of documented briefings from the Project MR FORCE study, "Improving Readiness Through Increased Access to Private Sources of Support." The project was sponsored by the Deputy Chief of Staff for Plans and Programs. This work should interest those concerned with innovative ways to outsource support activities--especially those charged with expanding outsourcing in the Air Force and the Department of Defense. Work on this topic and related outsourcing topics continues in the Resource Management Program of Project AIR FORCE.
Document Details
- Document Type
- Technical Report
- Publication Date
- Jan 01, 2000
- Accession Number
- ADA375593
Entities
People
- Frank A. Camm
- Laura H. Baldwin
- Nancy Y. Moore
Organizations
- RAND Corporation