Business Reengineering - Government Viability
Abstract
In the past decade, US businesses have regained their preeminence within the world economy through reengineering process improvements. Corporations have outsourced, downsized, improved logistic ordering and delivery methods, moved decision making down, and improved information management. The results have dramatically improved customer service and increased profits. Unfortunately, these improvements have not made the same in-roads within the government. This paper will familiarize the reader with how the management reengineering process works, some of its benefits, general pitfalls to avoid, and its viability for America's government.
Document Details
- Document Type
- Technical Report
- Publication Date
- Apr 01, 2000
- Accession Number
- ADA377189
Entities
People
- Gray K. Coyner
Organizations
- United States Army War College