U.S. Army Recruiting: Problems and Fixes

Abstract

"What is wrong with Army recruiting?" This question is often followed by another question: What is the strategy to fix it?" Each question prompts a range of responses. Many cite changes in propensity of American's youth to serve, as well as the rewards offered for Army service. While the solution may be to re-institute the draft or some type of compulsory service, simply focusing on this option-along with the daily barrage of "outside-the-box" incentive programs-may miss the target altogether. The real problem might rest with the Army's inability to develop a holistic accession strategy, to institute program modernization, to provide outstanding customer service, and to embrace change of outdated procedures. Each of these problem areas receives little attention when recruiting problems are discussed and study groups are assembled to find solutions. This study proposes institutional reform of Army recruiting, thereby offering an Army solution to a perplexing Army problem.

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Document Details

Document Type
Technical Report
Publication Date
Dec 01, 1999
Accession Number
ADA377405

Entities

People

  • Reuben D. Jones

Organizations

  • United States Army War College

Tags

Communities of Interest

  • Human Systems

DTIC Thesaurus Topics

  • Administrative Personnel
  • Business Administration
  • Employment
  • Enlisted Personnel
  • Governments
  • Management Personnel
  • Manpower
  • Military Personnel
  • National Security
  • Officer Personnel
  • Organizational Structure
  • Personnel Management
  • Recruiting
  • Students
  • United States
  • War Colleges
  • Warrant Officers

Readers

  • Educational Psychology
  • Naval Personnel Management
  • Systems Analysis and Design