Cost-Benefit Assessment of Interactive Electronic Technical Manuals in Navy Training and Education
Abstract
Interactive Electronic Technical Manuals (IETMs) are devices originally developed to aid technicians in the performance of their jobs by accelerating information retrieval, aiding equipment diagnosis and repair, and facilitating record keeping and logistics management. Navy trainers have discovered that IETMs also can help the technician learn. The Navy asked the Logistics Management Institute to assess the potential costs and benefits to the Navy of acquiring IETMs not only from an operational perspective, but from the training and education perspective as well. We were asked to characterize how the Navy acquires these devices, how they are used, and what resource impacts result from their acquisition and use in training venues. In this report, we describe the acquisition and management structures in the Navy that develop and procure IETMs. We also report what Navy programs are buying and why. We characterize the costs and benefits the Navy is likely to see with the use of IETMs in classrooms and job sites. We gathered anecdotal experience data to assess the impacts IETMs are having in Navy training and operational venues.
Document Details
- Document Type
- Technical Report
- Publication Date
- Nov 01, 2000
- Accession Number
- ADA384371
Entities
People
- Gerald J. Belcher
- Randy P. Neisler
Organizations
- LMI