U.S. Postal Service: Transformation Challenges Present Significant Risks

Abstract

We are pleased to be here today to participate in the Committee s hearing on the U.S. Postal Service (the Service). Overall, the Service faces major challenges that collectively call for a structural transformation if it is to remain viable in the 21st century. In my testimony, I will briefly review the Service's growing financial, operational, and human capital challenges in an increasingly competitive environment; discuss the Service's financial outlook; and make suggestions on what needs to be done to address the challenges facing the Service. The Service's projected financial losses have increased significantly during the past 4 months. Over the past 2 years we have raised concerns about a range of financial, operational, and human capital challenges that threaten the Postal Service's ability to continue to provide affordable, high-quality universal postal service on a self-financing basis. Moreover, the Service's financial outlook has worsened more quickly than expected, and it is not clear how the Service will address its mounting financial difficulties and other challenges.

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Document Details

Document Type
Technical Report
Publication Date
Apr 04, 2001
Accession Number
ADA388160

Entities

Organizations

  • United States Government Accountability Office

Tags

Communities of Interest

  • Biomedical
  • Materials and Manufacturing Processes

DTIC Thesaurus Topics

  • Capital Investments
  • Commerce
  • Competition
  • Congress
  • Cost Reductions
  • Costs
  • Efficiency
  • Electronic Commerce
  • Governments
  • House Of Representatives
  • Information Systems
  • Investments
  • Law
  • Money
  • Personnel Management
  • Postal Service
  • United States

Readers

  • Economics
  • Government and Public Administration Law.