A Statistical Analysis of Recruitment and Retention
Abstract
Hiring and retention of quality personnel enable a U.S. Army Corps of Engineers district to deliver projects on time and within budget, keeping customers satisfied. Therefore, the leadership of the Little Rock District (SWL) of the Southwestern Division wants to recruit and retain such employees. In summer 2000, it surveyed the workforce to ascertain the factors contributing to its ability to recruit and retain employees. This study found that the district should restructure and enhance the current survey to evaluate the effect of the district's business management, leadership, and communication practices on the organization, employee groups, project delivery teams, and individuals; quality of products and customer satisfaction; teamwork within the organization; and linkage between strategic management and project execution. This new survey should have some logical linkage with a government-wide survey for use as an external benchmark for district performance. The report recommends that the district examine the workforce's concerns with upper management, investigating the reasons that changes within the district received such poor response; part of the workforce does not feel a part of the SWL team; rules and regulations were problems for the portions of the workforce; and the blue-collar employee group feels that promotion opportunities are non-existent.
Document Details
- Document Type
- Technical Report
- Publication Date
- Mar 01, 2001
- Accession Number
- ADA389422
Entities
People
- John L. Dettbarn Jr.
- John R. Selman
- Karen M. Dahut
Organizations
- LMI