A Framework of Automation Use

Abstract

Although dramatic increases in the use of automation in recent years have occurred across society, research has found that human operators often under-use (disuse) and overly rely on (misuse) automated aids (Parasuraman & Riley, 1997). A general framework of automation use, which proposes that cognitive, social, and motivational processes may lead to productivity loss of human-computer teams, is developed, described, and defended with anecdotal and experimental findings. More specifically, automation use is predicted to be affected by the difference between the reliability of the automated aid and the reliability of manual operation, task difficulty, the number of tasks, interest in the task, fatigue, cognitive overhead, the rewards for successful performance, the penalties for unsuccessful performance, and several cognitive biases. Suggestions for future research are briefly discussed.

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Document Details

Document Type
Technical Report
Publication Date
Mar 01, 2001
Accession Number
ADA390225

Entities

People

  • Hall P. Beck
  • Linda G. Pierce
  • Lloyd A. Dawe
  • Mary T. Dzindolet

Organizations

  • United States Army Research Laboratory

Tags

Communities of Interest

  • C4I
  • Human Systems

DTIC Thesaurus Topics

  • Abstracts
  • Aircrafts
  • Cognition
  • Cognitive Systems Engineering
  • Cognitive Workload
  • Command And Control
  • Computers
  • Control Systems
  • Detectors
  • Engineering
  • Human Factors Engineering
  • Identification Systems
  • Information Operations
  • Motor Skills
  • Psychology
  • Social Psychology
  • Students

Fields of Study

  • Psychology

Readers

  • Educational Psychology
  • Team-Based Human-Centered Cognitive Task Decision Making and Information Performance.