Defense Management: Better Guidance Needed in Selecting Operating Methods for Name-Brand, Fast-Food Restaurants

Abstract

The military exchange services operate a wide range of retail activities such as department stores, florist shops, barber and beauty shops, gasoline stations, and restaurants. Profits from these activities provide funds for the Department of Defense s (DOD) morale, welfare, and recreation programs. In recent years, the exchange services annual sales exceeded $9 billion in fiscal year 1999 about $734 million involved food operations. About 50 percent of the food sales came from about 615 name-brand, fast-food restaurants (e.g., McDonald s, Burger King, Subway, and Pizza Hut) operating on military installations around the world. Name-brand, fast-food restaurant operations, particularly hamburger restaurants, are the topic of this report. It focuses on hamburger restaurants because they represent a major segment of the exchange services name-brand, fast-food sales and because exchange services contracts with two large companies, Burger King and McDonald s, will expire in 2004.

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Document Details

Document Type
Technical Report
Publication Date
Aug 01, 2001
Accession Number
ADA393556

Entities

Organizations

  • United States Government Accountability Office

Tags

Communities of Interest

  • Human Systems

DTIC Thesaurus Topics

  • Air Force
  • Business Administration
  • Capital Investments
  • Commerce
  • Congress
  • Customer Services
  • Department Of Defense
  • Economic Analysis
  • Electronic Mail
  • Employment
  • Financial Management
  • Governments
  • House Of Representatives
  • Investments
  • Money
  • Recreation
  • United States

Readers

  • Gender and Food Studies
  • Government Contracting/Procurement.
  • Personnel Management and Statistics in the Military and Department of Defense