Understanding the Impact of Cultural Diversity on Organizations
Abstract
This research paper presents information on the importance of understanding the impact of cultural diversity on organizations. Starting with a historical background of how the military has handled diversity, the stages from "grudging acceptance" to "valuing differences and managing diversity" are explained. It further lays a foundation by discussing several factors such as stereotyping, prejudice and ethnocentrism that affect the diversity climate as presented in a model developed by Taylor Cox, Jr. It is from this basic framework that tools such as empowerment, training, and mentoring are presented for leaders to consider when dealing with diversity in their organization. Finally, these tools are interrelated to a five-step continuous process developed by Ann M. Morrison that a leader can use in analyzing the diversity climate of their organization.
Document Details
- Document Type
- Technical Report
- Publication Date
- Mar 01, 1997
- Accession Number
- ADA397893
Entities
People
- Molly K. Moon
Organizations
- Air Command and Staff College