Contemporary Quality Leadership Principles: Do They Fit the Air Force Model?
Abstract
Quality Air Force (QAF) was supposed to allow the Air Force to deal with complex environmental changes by stressing the concepts of organizational vision, strategic planning, continuous improvement, empowerment, teamwork, and customer focus. This paper shows the results, however, have not dealt with environmental changes but instead have de-emphasized leadership at the junior officer and NCO levels, and taken the focus away from mission effectiveness. Recent changes may allow the Air Force to get back on course through the creation of symbols of shared identity. The launch of the Global Engagement vision, the development of a strategic plan, decisions to operationalize quality, and creation of the Air and Space Basic Course, re-elevate the importance of the profession of arms preventing the slide back into a cultural emphasis too heavily centered on processcentered civilian models of quality.
Document Details
- Document Type
- Technical Report
- Publication Date
- Apr 01, 1998
- Accession Number
- ADA398706
Entities
People
- Bruce E. Springs
Organizations
- Air Command and Staff College