An Innovative Investigation of Productivity Estimation & Performance Assessment

Abstract

The objective of this research was to investigate innovative methods for selecting appropriate performance measures for job tasks. In the framework developed by this research, jobs are considered to consist of demands, which are met by the worker using skills that make use of that worker's physical and cognitive resources. Performance measures can be used to evaluate an individual's cognitive and physical resources in a given domain. Performance concerns within a job typically include: (1) Error/Accuracy, (2) Time/Productivity, (3) Workload, (4) Job Preference/Satisfaction, and (5) Training. The procedure for matching performance measures to jobs involves 4 steps: (1) Categorize performance measures of interest into the five performance concern areas, (2) Define which human abilities are evaluated by each performance measure, (3) Determine which human abilities are utilized by workers to complete a particular job task, and (4) Use the human abilities to match potential performance measures to the job.

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Document Details

Document Type
Technical Report
Publication Date
Apr 15, 2002
Accession Number
ADA400668

Entities

People

  • Lesia L. Crumpton-young

Organizations

  • Mississippi State University

Tags

DTIC Thesaurus Topics

  • Accuracy
  • Classification
  • Cognitive Workload
  • Databases
  • Engineering
  • Errors
  • Information Operations
  • Literature Surveys
  • Measurement
  • Military Research
  • Motor Skills
  • New Jersey
  • Productivity
  • Reaction Time
  • Test And Evaluation
  • Training
  • Workload

Readers

  • Instructional Design and Training Evaluation.
  • Team-Based Human-Centered Cognitive Task Decision Making and Information Performance.