Evaluating Air Force Civil Engineer's Current Automated Information Systems
Abstract
Almost every organization has some form of information system where data is captured and stored for later use. The Air Force civil engineering organization is no exception and is in the process of transitioning from the Interim Work Information Management System (WIMS) to the Automated Civil Engineer System (ACES). This research focused on users perceptions of both database and data importance to determine if significant differences existed between various user sub-groups. The research also attempted to identify the most frequently reported problems regarding system usage. The methods of analysis of variance and content analysis were used to answer the research questions using survey responses from a sample size of 814. The results indicate that civil engineers slightly agree that their database and the data it collects are important. However, significant differences in perception levels were found between men and women, between some major commands (MAJCOMS), between users of different systems, and between personnel of different rank. Content analysis of comments in response to open-ended questions found that users are generally satisfied with their current system. However, areas of concern included slow system speed, lack of a user-friendly report writing feature, and poor reliability.
Document Details
- Document Type
- Technical Report
- Publication Date
- Mar 26, 2002
- Accession Number
- ADA401462
Entities
People
- Edward P. Phillips
Organizations
- Air Force Institute of Technology