INFORMATION TECHNOLOGY: DOD Needs to Improve Process for Ensuring Interoperability of Telecommunications Switches
Abstract
SEE REPORT DOD does not have a well-defined process, including clear requirements, for certifying and authorizing telecommunications (telecom) switches. DOD's process is not fully documented, current, or complete. Additionally, the process lacks an effective enforcement mechanisms. As a result, DOD is increasing the risk that its certification and authorization process will be applied inconsistently and that the department's telecommunications will experience future interoperability problems. DOD attributed these weaknesses to the fact that the process is relatively new and still evolving. Further, DOD has not applied its telecom switch certification and authorization process consistently across vendors, and it has in some cases violated the department's interoperability policy. For example, while the Army required one vendor to remove its uncertified switch from one location, it allowed another vendor to install its uncertified switch at two locations, which violated the policy. However, in reviewing this and other examples of DOD's application of the interoperability certification and authorization process, GAO did not find that contracting laws and regulations had been violated.
Document Details
- Document Type
- Technical Report
- Publication Date
- Jun 01, 2002
- Accession Number
- ADA403045
Entities
Organizations
- United States Government Accountability Office