Coordination Between Airway Facilities Specialists and Air Traffic Personnel

Abstract

Airway Facilities (AF) is responsible for providing services and conducting operations that deliver the highest possible levels of National Airspace System (NAS) safety and efficiency. To accomplish this, AF specialists perform maintenance tasks for the NAS. This requires coordination between AF and various organizations including AT. Maintenance Control Center (MCC) specialists have been the focal point of coordination in AF, and AT supervisors are responsible for coordination in AT. AF specialists have been coordinating with AT successfully in the past. However, there has been no empirical research on this important coordination. This report presents the results of the empirical study on coordination. The Human Factors Group (ACB-220) surveyed MCC specialists and AT supervisors about their experience and opinions on coordination. Based on 95 AF and 179 AT respondents, we present recommendations for improving current coordination. The most critical recommendations are to facilitate mutual understanding between AF and AT and to redesign information-related aspects of coordination between them.

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Document Details

Document Type
Technical Report
Publication Date
Apr 01, 2002
Accession Number
ADA404990

Entities

People

  • Sehchang Hah

Organizations

  • Federal Aviation Administration

Tags

Communities of Interest

  • Human Systems

DTIC Thesaurus Topics

  • Air Traffic Control Systems
  • Aircrafts
  • Backup Systems
  • Commerce
  • Computer Programs
  • Electronic Mail
  • Employment
  • Information Exchange
  • Information Systems
  • Lead Time
  • Management Personnel
  • New York
  • Personnel Management
  • Scheduling (Production)
  • Transport Aircraft
  • Transportation
  • Websites

Readers

  • Aerospace Research.
  • Joint Military Operations and Doctrine.
  • Psychometric Testing or Psychological Assessment.

Technology Areas

  • Space