Make VS. Buy: An Analysis of the Victory Clinic and the Primary Care Empanelment Model at Martin Army Community Hospital
Abstract
Changes in policy and rising healthcare costs have forced the Military Health System (MHS) to operate as a business similar to civilian healthcare organization. Providing the best possible healthcare for less is critical to the success of the organization. Primary Care and the Primary Care Manager (PCM) are an essential part of maintaining beneficiary health status and keeping the costs of healthcare at a minimum. Martin Army Community Hospital (MACH) has two Family Practice Clinics, which produce the majority of the primary care workload in the facility. The MACH Family Practice Clinic and the Victory Clinic, a General Services Contracted Clinic, are two portals to the primary care manager in the family practice arena. A make Vs buy analysis was conducted to determine the most cost-effective method of providing Primary Care to the beneficiary population. The Family Practice Clinic at MACH was compared to civilian industry benchmarks of panel size, productivity, support staff, and exam room availability to improve the efficiency of the clinic. This study suggests that MACH can improve the efficiency of the Family Practice Clinic by using the industry benchmarks and reduce the overall costs of healthcare to the facility by terminating the General Services Contract and converting the Victory Clinic to an "in-house" clinic.
Document Details
- Document Type
- Technical Report
- Publication Date
- Jul 21, 2000
- Accession Number
- ADA409345
Entities
People
- Robert S. Boham
Organizations
- Academy of Health Sciences