Quality Assurance
Abstract
Quality assurance is often used to refer to all of the processes a laboratory takes to ensure quality in test results. However, assurance is more properly defined as a pledge, or guaranty, a self-confidence. Thus, using this definition quality assurance is the result of the processes focused on achieving quality. That is, by using planning, assessment, and monitoring tools, we can pledge, guaranty, and assure the quality of the products laboratories produce. The first part of this chapter will address the quality management framework that is integral to the implementation of an effective quality control program. This will be followed by a more detailed description of the quality control monitoring process and the statistics used in this process. This chapter will utilize the terms and concepts proposed by Westgard, Burnett, and Bowers as part of their framework for managing the quality of laboratory tests.
Document Details
- Document Type
- Technical Report
- Publication Date
- Jan 01, 2002
- Accession Number
- ADA412277
Entities
People
- Mark D. Kellogg
Organizations
- United States Army Research Institute of Environmental Medicine