Strategies Leaders Should Use to Hostile Questions Regarding Organizational Changes: An Empirical Investigation
Abstract
The purpose of this research was to develop a tool, using Speech Act Theory, which will help leaders better handle hostile questions they face during organizational change. Specifically, speech act theory, which outlines five question-response strategies, was used to test the effectiveness of question responses to hostile questions encountered during organizational change.
Document Details
- Document Type
- Technical Report
- Publication Date
- Mar 01, 2003
- Accession Number
- ADA413116
Entities
People
- Michael S. Gore
Organizations
- Air Force Institute of Technology