Strategies Leaders Should Use to Hostile Questions Regarding Organizational Changes: An Empirical Investigation

Abstract

The purpose of this research was to develop a tool, using Speech Act Theory, which will help leaders better handle hostile questions they face during organizational change. Specifically, speech act theory, which outlines five question-response strategies, was used to test the effectiveness of question responses to hostile questions encountered during organizational change.

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Document Details

Document Type
Technical Report
Publication Date
Mar 01, 2003
Accession Number
ADA413116

Entities

People

  • Michael S. Gore

Organizations

  • Air Force Institute of Technology

Tags

Communities of Interest

  • Biomedical
  • Materials and Manufacturing Processes

DTIC Thesaurus Topics

  • Air Force
  • Business Process Reengineering
  • Department Of Defense
  • Education
  • Electronic Mail
  • Employment
  • Engineering
  • Environment
  • Guidance
  • Human Resources
  • Information Processing
  • Management Personnel
  • Organizational Structure
  • Psychology
  • Resource Management
  • Students
  • Training

Fields of Study

  • Education

Readers

  • Organizational Psychology.
  • Systems Analysis and Design