Implicit Communication in Novice and Expert Teams

Abstract

The current study aimed to pilot a methodology for measuring implicit communication processes in novice and expert teams. To achieve this, implicit communication in expert teams (civilian and military) was compared with novice teams performing the same task. Analysis showed that expert teams, or those that have worked together previously, use more implicit communication strategies to achieve team goals than novice teams, regardless of their area of expertise (military, sporting or business teams). This suggests that expert teams may be utilising shared mental models of both the roles of their teammates and how they should be working together in a group situation. The researchers conclude that the training of military teams in the roles and responsibilities of their teammates is an important issue for the Australian Defence Force. This is particularly the case where teams are physically distributed across the battlespace.

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Document Details

Document Type
Technical Report
Publication Date
Jan 01, 2003
Accession Number
ADA414280

Entities

People

  • Kelly Swain
  • Vanessa Mills

Organizations

  • Defence Science and Technology Group

Tags

Communities of Interest

  • C4I
  • Human Systems

DTIC Thesaurus Topics

  • Applied Psychology
  • Cognitive Systems Engineering
  • Command And Control
  • Commerce
  • Engineering
  • Group Dynamics
  • Human Factors Engineering
  • Human Systems Integration
  • Information Systems
  • Personnel Management
  • Psychology
  • Situational Awareness
  • Students
  • Systems Engineering
  • Systems Science
  • Teamwork
  • War Colleges

Readers

  • Organizational Process Management (OPM).
  • Team-Based Human-Centered Cognitive Task Decision Making and Information Performance.