Improving Dispute Resolution for California's Injured Workers. Executive Summary

Abstract

California's 90-year-old workers' compensation system is designed to provide injured workers immediate and speedy relief without re- sorting to a formal trial. Instead of involving judges and the civil courts, injured workers may simply file a claim through a no-fault, administrative process. In theory, the process for delivering workers' compensation benefits, such as medical care, replacement of lost wages, and vocational ,rehabilitation services, is precisely defined in the California Labor Code and other regulations and is mostly automatic. In reality, how- ever, disputes often arise over issues such as whether an injury in fact occurred at work, whether medical treatment is necessary, and the extent to which an injury poses long-term consequences for the worker. All such disputes are resolved in a single forum: the Workers' Compensation Appeals Board (WCAB). Of the one million workers' compensation claims filed in California every year, about 200,000 end up at the WCAB.

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Document Details

Document Type
Technical Report
Publication Date
Jan 01, 2003
Accession Number
ADA414418

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  • Amanda B. Geller
  • Lionel Galway
  • Nicholas M. Pace
  • Orla Hayden
  • Robert T. Reville

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  • RAND Corporation

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