The Effects of Information Technology on Intra-Human Communication in the Workplace

Abstract

The aim of this report is to summarize key aspects of human interaction that may be affected by the introduction of the Battlefield Command Support System (BCSS) to the Australian Army Specific areas of analysis include the social nature of knowledge, implicit communication processes, and team processes There is also discussion of common misperceptions regarding the promise of computers, and successful and unsuccessful methods of introducing new technology in relation to human interaction. It is concluded that successful design and integration of BCSS requires a deep understanding of the implicit aspects of human behavior, and the contribution of the social fabric. A series of suggestions on how this could be achieved is provided.

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Document Details

Document Type
Technical Report
Publication Date
Dec 01, 2002
Accession Number
ADA414916

Entities

People

  • Vanessa Mills

Organizations

  • Defence Science and Technology Group

Tags

Communities of Interest

  • Autonomy
  • C4I
  • Human Systems
  • Space

DTIC Thesaurus Topics

  • Command And Control
  • Command And Control Systems
  • Commerce
  • Computers
  • Control Systems
  • Human Behavior
  • Human Factors Engineering
  • Human Systems Integration
  • Information Processing
  • Information Science
  • Information Systems
  • Knowledge Management
  • Management Personnel
  • Organizational Structure
  • Psychology
  • Systems Science
  • Warfare

Readers

  • Agent-Based Social Robotics and Mobile-Assisted Learning in Virtual Environments.
  • Systems Analysis and Design