Interpreting Capability Maturity Model(Trademark) Integration (CMMI(Trademark)) for Service Organizations - A Systems Engineering and Integration Services Example

Abstract

Capability Maturity Model Integration (CMMI) provides a framework for improving the processes organizations use to develop, deliver, and maintain products and services. This technical note presents one organization's interpretation of CMMI best practices for organizations that primarily provide services. Service organizations can use this example interpretation of CMMI practices to inform management and staff about how CMMI practices apply to their work. The interpretation will also help appraisal team members ensure that implemented practices provide the business value necessary to satisfy the goals for quality process improvement that are stated in the CMMI models.

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Document Details

Document Type
Technical Report
Publication Date
Nov 01, 2003
Accession Number
ADA418412

Entities

People

  • Julie Walker
  • Laura Ciaccia West
  • Mary A. Herndon
  • Mike Phillips
  • R. G. Moore

Organizations

  • Carnegie Mellon University

Tags

Communities of Interest

  • Engineered Resilient Systems
  • Human Systems

DTIC Thesaurus Topics

  • Abstracts
  • Best Practices
  • Business Administration
  • Commerce
  • Configuration Management
  • Contracts
  • Deployment
  • Engineering
  • Lessons Learned
  • Life Cycles
  • Organizational Structure
  • Project Management
  • Risk Management
  • Software Development
  • Standards
  • Systems Engineering
  • Test And Evaluation

Fields of Study

  • Computer science

Readers

  • Organizational Process Management (OPM).