The Optimization of TRICARE Prime Empanelment and Appointment Templates to Meet an Increased Demand Due to Increased Enrollment by Eligible Beneficiaries at William Beaumont Army Medical Center
Abstract
The Executive Leadership of William Beaumont Army Medical Center desires to increase enrollment in TRICARE prime. Increasing enrollment of active duty family members and re%retirees and their family members can accomplish this goal. The overall net gain to the system would be a 20% increase in the number of patients enrolled into TRICARE prime and seen at William Beaumont Army Medical Center. Analysis of demand for services as represented by appointment availability suggest that William Beaumont's primary care services will not be able to meet the new demand. Further analysis of the information posed data quality and operational efficiency issues. These issues may be removed by the organization clearly defining content for appointment templates. Finally, new methods for conducting the business of providing and managing healthcare were presented. Each innovation was coupled with a description of the possible impact of the recommendation on operations. Proposals included establishment of a Managed Care Department, Primary Care Service, Primary Care Teams, and appointment templates and management. In summary, William Beaumont Army Medical Center should seek to employ new business processes to improve operational efficiency within the primary care service.
Document Details
- Document Type
- Technical Report
- Publication Date
- Aug 01, 2001
- Accession Number
- ADA420422
Entities
People
- Thomas R. Coe
Organizations
- William Beaumont Army Medical Center