Provider Level Satisfaction With Service Line Management at Blanchfield Army Community Hospital
Abstract
The introduction of the Prospective Payment System (PPS) in the early 1980s, capitated financing from managed care organizations (MCO), and reduced payments from traditional fee-for-service payers have created an increasingly competitive climate for civilian hospitals. Likewise, military hospitals must contend with an ever-decreasing budget, force structure reductions, and installation closures. These changes have forced hospitals to search for innovative ways to structure their organizations to remain viable. One method of structuring the hospital, which has gained popularity in the past 10 years, is to organize around products or services. This configuration is called product or service line management (PLM/SLM). This paper discusses PLM in hospitals, and it explores the applicability of implementing PLM in U.S. Army Medical Department Activities(USA MEDDACs). Finally, this paper evaluates provider level satisfaction with SLM and the implementation of that philosophy in a medium military medical treatment facility to support recommendations for sustainment and improvement where necessary.
Document Details
- Document Type
- Technical Report
- Publication Date
- Jun 01, 1999
- Accession Number
- ADA420826
Entities
People
- Jeffery F. Rimmer
Organizations
- Academy of Health Sciences