Understanding, Predicting, and Reducing Appointment No-Shows in a Military Medical Treatment Facility

Abstract

Appointment non-compliance can disrupt the efficient operation of a medical facility. At Naval Hospital, Camp Lejeune, the appointment non-compliance rate for 1999 was 11.3%. Although not markedly high, Naval Hospital leaders believed more could be done to increase appointment compliance. The goal of this study was to identify potential predictors of appointment no-shows at the Naval Hospital and suggest methods to effectively address the issue.

Open PDF

Document Details

Document Type
Technical Report
Publication Date
May 01, 2000
Accession Number
ADA422554

Entities

People

  • Andrew H. Bertrand

Organizations

  • Naval Hospital Camp Lejeune

Tags

DTIC Thesaurus Topics

  • Chi Square Test
  • Computers
  • Delivery Of Health Care
  • Health Care
  • Health Care Facilities
  • Health Services
  • Hospitals
  • Medical Personnel
  • Military Hospitals
  • Military Medicine
  • Statistical Analysis
  • Therapy

Fields of Study

  • Medicine

Readers

  • Mental Health of Military Veterans with Posttraumatic Stress Disorder (PTSD): Risk Factors, Prevalence, Symptoms, and Treatment.
  • Military Logistics and Supply Chain Management
  • Systems Analysis and Design