Managing Referrals to Boost Success Under Revised Financing at Naval Medical Center Portsmouth
Abstract
This study looks at three clinics; Cardiology, Orthopedics and Gastroenterology, and seeks ways to minimize the number of referrals to the civilian network while treating as many beneficiaries as possible within the MTF. The purpose of this study is to validate the gains or losses that have been made through the implementation of business plans by NMCP and to provide a foundation for subsequent and more detailed studies that would examine the methods and procedures implemented to manage referrals. In summary, the three clinics, Orthopedics, Gastroenterology and Cardiology, have greatly reduced the number of referrals sent to the network. However, the significance of this change is not fully realized until the existing referrals expire. The Statistics used in this study were derived from SPSS statistical software program, which provided a one-way analysis of variance and descriptive statistics for the dependent variables, referral visits and referral costs. As NMCP continues on its path toward reducing the number of referrals to the network, it must continue to track referrals and their associated costs. In the next few months, I firmly believe the clinics will start to achieve a further decrease in costs as evidenced by the reduction in referrals to the network.
Document Details
- Document Type
- Technical Report
- Publication Date
- Apr 23, 2004
- Accession Number
- ADA432028
Entities
People
- Greg S. Patterson
Organizations
- Naval Medical Center Portsmouth