The Perspective of the Staff Regarding Facility Revitalization at Walter Reed Army Medical Center
Abstract
The purpose of this study was to investigate and measure the attitudes of the staff of Walter Reed Army Medical Center (WRAMC) regarding the organization's Master Facility Plan, renovation plans and the physical condition of the facility Data was collected through the use of a questionnaire developed and administered to a sample that included all department and service chiefs, as well as randomly selected other employees (n=204). The response rate for the questionnaire was 40.69%, Analysis of collected data revealed that most respondents believe major facility revitalization must occur at WRAMC, staff awareness of the Master Facility Plan is lacking and staff education on the Master Facility Plan is necessary The utility of the findings of this study are threefold First, it provides WRAMC's command and senior leadership with information about their subordinates' perspectives and attitudes regarding the current facility status and degree of awareness of the Master Facility Plan Second, it serves to put the staff on notice that major facility revitalization is on the horizon. Third, the results may be used as a starting point for developing information, marketing education, expectation management and strategic investment plans Recommendations for further research and programs are discussed.
Document Details
- Document Type
- Technical Report
- Publication Date
- Apr 09, 2004
- Accession Number
- ADA432584
Entities
People
- Jimmy G. Baker