From Here to There: Lessons from an Integrative Patient Safety Project in Rural Health Care Settings

Abstract

To date, few studies have focused on patient safety issues that occur in rural health care settings. This article presents and discusses the methodology and the key findings obtained from a multi-method research study of patient safety in rural health care settings, funded by the Agency for Healthcare Research and Quality. Interdisciplinary teams of health care providers from 30 rural hospitals and Indian Health Service settings in a 9-state area of the West participated in this initiative. Study instruments included surveys, interviews, and textual analysis of responses to case studies. Data indicate that health care providers strongly affirm the importance of patient safety and want access to guides and resources that help achieve that goal. However, the lack of shared agreement regarding the definition, recognition, responsibility, reporting, and disclosing of errors compromises the development of a patient safety agenda. Using e-mail and a secure Web site, the authors developed a model for retrieving data, increasing discussion, providing resources, and disseminating findings. Following descriptions of the study participants and protocol is a summary of the findings. Overall, the findings highlight the complexity and the interdisciplinary scope of the patient safety problem, including factors related to the cognitive aspects of error-related processes (i.e., the differential recognition of error across disciplines); behavioral aspects (i.e., perception versus action); and organizational structures (e.g., reporting mechanisms, barriers, and outcome measures).

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Document Details

Document Type
Technical Report
Publication Date
May 01, 2005
Accession Number
ADA434011

Entities

People

  • Ann F. Cook
  • Helena Hoas
  • Katarina Guttmannova

Organizations

  • United States Agency for Healthcare Research and Quality

Tags

Communities of Interest

  • Biomedical

DTIC Thesaurus Topics

  • Case Studies
  • Department Of Veterans Affairs
  • Drug Therapy
  • Electronic Mail
  • Failure Mode And Effect Analysis
  • Health Care
  • Health Services
  • Hospitals
  • Medical Personnel
  • Organizational Structure
  • Pharmacies
  • Physicians
  • Psychology
  • Rural Areas
  • Standards
  • Surveys
  • Websites

Fields of Study

  • Medicine

Readers

  • Medical or Health Care Field.
  • Systems Analysis and Design
  • Team-Based Human-Centered Cognitive Task Decision Making and Information Performance.