Raytheon-New Challenges, New Solutions, and Documented Results

Abstract

Born from a multi-billion dollar debt and a driving commitment to customer success, Raytheon Six Sigma (R6sigma) has generated over $2 billion in financial benefits resulting from over 3,000 projects. The culture change is now part of the fabric of Raytheon, with over 21,000 specialists, 1 ,200 experts, and 50 master experts guiding 76,000 employees to customer success. Raytheon Six Sigma' is now an integral part of the business strategy and is successful because it focuses on achieving success for customers while delivering results for the company. Guarding against complacency, Raytheon leadership ensures that R6sigma continues to evolve with the changing needs of the business, This paper highlights how R6sigma was used to forge a culture of customer focus and productivity improvement that led to higher levels of financial stability and customer success.

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Document Details

Document Type
Technical Report
Publication Date
Jan 01, 2004
Accession Number
ADA435843

Entities

People

  • Bob Blair
  • Jon Mckenzie

Organizations

  • RTX

Tags

Communities of Interest

  • Autonomy
  • Materials and Manufacturing Processes
  • Weapons Technologies

DTIC Thesaurus Topics

  • Acquisition
  • Air Force
  • Best Practices
  • Business Administration
  • Case Studies
  • Commerce
  • Deployment
  • Engineering
  • Knowledge Management
  • Lessons Learned
  • Management Personnel
  • Manufacturing
  • Military Acquisition
  • Organizational Structure
  • Product Development
  • Systems Engineering
  • Training

Readers

  • Economics
  • Organizational Process Management (OPM).