Shortage of Skilled Workers and High Turnover in the Information Technology Workforce: What Are the Possibilities for Retention?

Abstract

High turnover is an important problem for the IT work force. Relatively little is known about effectiveness of organizational practices for retaining personnel. In our study on turnover and retention in the IT workforce, we examined the effectiveness of several of these practices. Data was collected using a web-based survey. Five companies participated in the survey and we obtained the data from over 600 employees in different IT jobs. The results show that several of these practices can be effective in retaining IT personnel. Especially offering part-time work and telecommuting seem to be effective.

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Document Details

Document Type
Technical Report
Publication Date
Jun 01, 2004
Accession Number
ADA437618

Entities

People

  • Alexandre Marian
  • Jen Schoepke
  • Pascale Carayon
  • Peter Hoonakker

Organizations

  • University of Wisconsin–Madison

Tags

Communities of Interest

  • Human Systems

DTIC Thesaurus Topics

  • Commerce
  • Electronic Mail
  • Employment
  • Engineering
  • Engineers
  • Human Resources
  • Industrial Engineering
  • Information Systems
  • Job Satisfaction
  • Management Information Systems
  • Management Personnel
  • Organizational Structure
  • Personnel Management
  • Regression Analysis
  • Resource Management
  • Surveys
  • Universities

Readers

  • Economics
  • Naval Personnel Management
  • Organizational Process Management (OPM).