Throw Away that Telework Manual!' - the Limitations of Existing Telework Literature in the B2C e-Business Context

Abstract

Abstract. This paper presents critical limitations of existing telework literature, which views teleworkers as a homogeneous group and generalises research outcomes without limitations on applicability, thereby failing to consider the different circumstances of the individual teleworkers. This paper reports on the pilot study that examined telework in the business-to-consumer e-business application as part of a Ph.D. study. The reporting of this pilot data highlights factors, which are not in the existing telework literature, that are unique to the B2C e-business application. This consequentially gives future research a new direction by identifying factors of telework that acknowledge and take account of the heterogeneity of teleworkers.

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Document Details

Document Type
Technical Report
Publication Date
Jun 01, 2004
Accession Number
ADA438063

Entities

People

  • Zoohan Gani

Organizations

  • University of Southern Queensland

Tags

DTIC Thesaurus Topics

  • Abstracts
  • Business Administration
  • Case Studies
  • Commerce
  • Consumers
  • Electronic Commerce
  • Electronic Mail
  • Information Systems
  • Insurance
  • Internet
  • Literature
  • Networks
  • Pilot Studies
  • Telecommuting
  • Training
  • United Kingdom
  • United States

Readers

  • Geochemistry
  • Quantum Chemistry
  • Systems Analysis and Design