"Structure Follows Process": Experiences with New Ways of Working and Communication Processes in Organizations

Abstract

New information and communication technologies enable new ways of cooperation and communication in organizations. However, technologies do not determine their use by themselves. Their integration in companies' structures and operations seems to be a complex task. Moreover, a transition from hierarchy to networks implies the integration of employees in different parts of a company. Therefore successful communication needs agreements about a good communication culture. Shared rules and values (e.g. openness, politeness) communicated within accepted channels enhance an integration of employees and enforce the inclusion of external business partners (e.g. suppliers, customers).

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Document Details

Document Type
Technical Report
Publication Date
Jun 01, 2004
Accession Number
ADA438341

Entities

People

  • Alexander M. Wurfel
  • Christoph Rovekamp
  • Michael Jackel

Organizations

  • Trier University

Tags

Communities of Interest

  • Materials and Manufacturing Processes

DTIC Thesaurus Topics

  • Agreements
  • Commerce
  • Communication Channels
  • Electronic Mail
  • Environment
  • Ethnic Groups
  • Information Overload
  • Mental Processes
  • Motivation
  • New York
  • Organizational Structure
  • Perception
  • Psychology
  • Social Networks
  • Social Psychology
  • Sociology
  • United States

Readers

  • Computational Linguistics
  • Computer Networking
  • Defense Technology Research and Development.