Defining Needs and Managing Performance of Installation Support Contracts: Perspectives from the Commercial Sector

Abstract

In April 2000, Dr. Jack Gansler, Under Secretary of Defense for Acquisition and Technology, established the goal that at least 50 percent of all service acquisitions, measured in dollars and contracts, should be performance-based by 2005. Air Force interest in performance-based service contracts preceded Dr. Gansler's memorandum. On April 1, 1999, the Air Force issued Air Force Instruction (AFI) 63 - 124, Performance-Based Service Contracts (PBSC), which contains guidance on implementing performance-based practices for purchasing a wide range of services to support its installations, employees, and warfighting capability. Under what is now called performance-based services acquisition (PBSA), buyers should * describe what service is desired and not how to perform the work, * use measurable performance standards and quality assurance plans, * specify procedures for reductions in fee or price when services do not meet contract requirements, and * include performance incentives where appropriate.

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Document Details

Document Type
Technical Report
Publication Date
Jan 01, 2004
Accession Number
ADA438964

Entities

People

  • Laura H. Baldwin
  • Sarah Hunter

Organizations

  • RAND Corporation

Tags

Communities of Interest

  • Human Systems

DTIC Thesaurus Topics

  • Acquisition
  • Air Force
  • Air Force Facilities
  • Air Force Personnel
  • Best Practices
  • Business Administration
  • Contractors
  • Contracts
  • Department Of Defense
  • Employment
  • Engineering
  • Maintenance
  • Management Personnel
  • Organizational Structure
  • Personnel Management
  • Preventive Maintenance
  • Resource Management

Readers

  • Defense Acquisition Program Management
  • Government Contracting/Procurement.