Extracting Social Networks and Contact Information From Email and the Web

Abstract

We present an end-to-end system that extracts a user's social network and its members' contact information given the user's email inbox. The system identifies unique people in email, finds their Web presence, and automatically fills the fields of a contact address book using conditional random fields a type of probabilistic model well-suited for such information extraction tasks. By recursively calling itself on new people discovered on the Web, the system builds a social network with multiple degrees of separation from the user. Additionally, a set of expertise-describing keywords are extracted and associated with each person. We outline the collection statistical and learning components that enable this system, and present experimental results on the real email of two user; we also present results with a simple method of learning transfer, and discuss the capabilities of the system for address book population, expert-finding, and social network analysis.

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Document Details

Document Type
Technical Report
Publication Date
Jan 01, 2005
Accession Number
ADA439422

Entities

People

  • Andrew McCallum
  • Aron Culotta
  • Ron Bekkerman

Organizations

  • University of Massachusetts Amherst

Tags

Communities of Interest

  • Energy and Power Technologies

DTIC Thesaurus Topics

  • Artificial Intelligence
  • Artificial Intelligence Software
  • Commerce
  • Computer Languages
  • Computer Science
  • Electronic Mail
  • Information Retrieval
  • Language
  • Machine Learning
  • Markov Models
  • Models
  • Named Entity Recognition
  • Natural Language Processing
  • Networks
  • Online Communications
  • Probabilistic Models
  • Social Networks

Fields of Study

  • Computer science

Readers

  • Agent-Based Social Robotics and Mobile-Assisted Learning in Virtual Environments.
  • Mathematical Modeling and Probability Theory.
  • Systems Analysis and Design

Technology Areas

  • AI & ML
  • AI & ML - Bayesian Inference
  • AI & ML - Information Retrieval
  • AI & ML - Neural Networks