Scenario Design for the Empirical Testing of Organizational Congruence
Abstract
Over the past several years, researchers within the ONR-sponsored Adaptive Architectures for Command and Control (A2C2) research program have been investigating the concept of organizational "congruence." These model-based theories loosely state that the better an organization is matched structurally to the overall mission (as measured using a multi-variant set of workload/congruence metrics) the better will that organization perform, and that mismatches are potential drivers for the adaptation of organization structure. To test the congruence theories and their corollaries in a laboratory experiment, the authors' approach was to seek two sufficiently disparate organizational structures and then design two missions (or scenarios) that would exploit the differences in these two structures. One scenario would be "tuned" to organization 1 to exhibit a high degree of congruence, but at the same time it would be "mismatched" (i.e., exhibit low congruence) with organization 2. Conversely, the second scenario would be engineered to be congruent with organization 2, but incongruent with organization 1. This paper describes the selection of the two organizations, and the model-driven design of the two scenarios.
Document Details
- Document Type
- Technical Report
- Publication Date
- Jan 01, 2005
- Accession Number
- ADA440390
Entities
People
- David Lee Kleinman
- Georgiy M. Levchuk
- Susan G. Hutchins
- William G. Kemple
Organizations
- Naval Postgraduate School