Congruence of Human Organizations and Missions: Theory versus Data

Abstract

In this paper, the authors present a methodology for quantifying the degree of fit between a mission and an organization based on the closeness between the task structure (i.e., resource requirements and task interdependence) and the Decision Maker-asset (DM) allocation across the organization (i.e., amount and distribution of resource capabilities among DMs and organizational processes). This closeness is based on three main characteristics of organizational performance: workload balance, communication requirements, and DM-DM dependence. These characteristics are affected, in turn, by the interactions and interdependencies of the organizational processes and the demands of the mission scenario. Invariably, coordination is essential to achieve good performance because the information required for decision making is often distributed. However, excessive DM-DM communication and coordination are harmful to performance, since they increase the processing workload/overhead that delays task execution. Performance improvements can be obtained by changing the structure and processes of an organization to decrease the requisite coordination, while balancing the levels of workload across the organization and reducing inter-DM dependence.

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Document Details

Document Type
Technical Report
Publication Date
Jan 01, 2005
Accession Number
ADA440392

Entities

People

  • David Lee Kleinman
  • Georgiy M. Levchuk
  • Krishna R. Pattipati
  • Sui Ruan

Organizations

  • Aptima (United States)

Tags

Communities of Interest

  • C4I
  • Materials and Manufacturing Processes
  • Weapons Technologies

DTIC Thesaurus Topics

  • Accuracy
  • Applied Psychology
  • Command And Control
  • Commerce
  • Electronic Mail
  • Engineering
  • Environment
  • Experimental Data
  • Experimental Design
  • Gantt Charts
  • Geographic Regions
  • Information Science
  • Military Research
  • Organizational Structure
  • Simulations
  • Simulators
  • Workload

Fields of Study

  • Computer science

Readers

  • Team-Based Human-Centered Cognitive Task Decision Making and Information Performance.