Surveillance of Information Technology (IT) Performance Based Service Acquisitions (PBSAs)
Abstract
GAO report 05-274 states nearly half of an organization's yearly budget is being spent on services. Consequently, DoD must ensure that contractors performing these services are being effectively monitored. The purpose of this joint applied project is to examine IT performance based service acquisitions and assess what performance measurements are being used to gauge the contractor's effectiveness. This research project will provide a literary review of Performance Based Contracts (PBCs), Performance Based Service Contracts (PBSC), Performance Based Service Acquisition (PBSA) and related topics. This review will be conducted using various Governmental legislative and regulatory guidance and best commercial practices. The research will include a gathering of survey information from contracting officers, Directors of Information Management offices, Information Technology (IT) technical personnel and TACOM IT contractors. This information will then provide a comparative analysis for recommendations and conclusions. To conclude, this joint applied project will include creating and posting performance measurement guidance for the TACOM Community website to provide all contracting personnel with the means to develop performance measures for IT performance based service contracts.
Document Details
- Document Type
- Technical Report
- Publication Date
- Dec 01, 2005
- Accession Number
- ADA443215
Entities
People
- Elvia Jaggers
- Suzanne Mcgregor
Organizations
- Naval Postgraduate School