Improving the Discharge Process to Optimize Patient Throughput in an Academic Teaching Hospital and Level I Trauma Center
Abstract
Limited resources and capacity constraints force Ben Taub General Hospital (BTGH) to optimize patient throughput in order to minimize Emergency Center overcrowding and ambulance diversions. The purpose of this study was to identify impeding systematic delays in the patient discharge process, quantify the extent of the delays, and recommend performance improvement initiatives for the BTGH to expedite bed turnaround times. A pilot study was conducted on two medicine and two surgery inpatient nursing units to analyze bed turnaround times and discharge times of day. The results revealed that only 12% of all discharges occurred before noon, the industry standard. The results indicated numerous opportunities for improvement exist throughout the discharge process that may have a profound impact on overall patient flow through BTGH.
Document Details
- Document Type
- Technical Report
- Publication Date
- Feb 22, 2004
- Accession Number
- ADA444232
Entities
People
- S. E. Elarton
Organizations
- Ben Taub General Hospital