Total Quality Management (TQM)
Abstract
The purpose of this paper is four folded: (1) to provide a follow-up report to the article "Implementating Total Quality Management (TQM) at Pearl Harbor Naval Shipyard" published in 1988; (2) to document Pearl Harbor Naval Shipyard's TQM strategies after approximately three years of effort; (3) to be used as a vehicle to continuously define, communicate, and improve Pearl Harbor's TQM Roadmap; (4) most importantly, to solicit feedback from inside and outside the Shipyard; this feedback will not only solidify and reinforce ideas and concepts but will also cause reexamination and possible replacement of other TQM elements.
Document Details
- Document Type
- Technical Report
- Publication Date
- Sep 01, 1989
- Accession Number
- ADA444502
Entities
People
- Gerry A. Damon