Case Management Return on Investment: An Analysis of Naval Hospital Jacksonville's Family Practice Clinic Case Management Program
Abstract
Projections indicate that the cost of military healthcare will increase from the current $27 billion to in excess of $40 billion by 2020. In 2002, the Bureau of Medicine and Surgery implemented programs, such as case management, in an effort to help control costs. A review of the literature has found that case management programs are generally undervalued due to a lack of analysis of the contribution to organizational goals. This study demonstrates the value of case management at Naval Hospital Jacksonville's Family Practice Clinic by examining pre and post case management costs for its 127 closed cases. The value of the program is assessed through an evaluation of return on investment. Return on investment is determined by comparing cost savings and cost avoidance against the financial expenditures involved in operating the case management program. The results of the study demonstrated that case management has a positive return on investment from both the cost savings and cost avoidance perspective and therefore should continue regardless of external funding by higher authority.
Document Details
- Document Type
- Technical Report
- Publication Date
- Jun 01, 2005
- Accession Number
- ADA445433
Entities
People
- Ann-marie A. Noad
Organizations
- Army Medical Department